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Quality Services

Quality Services

In the modern business world, ISO standards are considered fundamental pillars for achieving excellence and innovation. These standards represent international frameworks that help organizations improve their performance, ensure the quality of products and services, and enhance operational efficiency. By applying the standards issued by the International Organization for Standardization (ISO), companies can achieve strong adherence to the specifications of the services and products provided, improve customer satisfaction, and comply with legal and regulatory requirements.

We are committed to delivering qualification services to our clients in a professional manner that meets all relevant requirements of international specifications, while considering governance standards, transparency, independence, integrity, and robustness in managing the certification process.

Among the most important international standards we adhere to are:

Quality Management System: (QMS) ISO 9001:2015

ISO 9001:2015 is one of the most important standards in the field of quality management, focusing on improving performance and ensuring customer satisfaction through the implementation of a Quality Management System. We offer consulting and training on how to successfully implement this system to enhance operational efficiency and achieve strategic goals.

Environmental Management System: (EMS) ISO 14001:2015

ISO 14001:2015 provides an effective framework for managing the environmental impact of organizations. We offer consulting and services to help you develop and implement an Environmental Management System that complies with this standard, enhancing your commitment to sustainability and reducing environmental impact.

Occupational Health and Safety Management System: (OHS-MS) ISO 45001:2018

ISO 45001:2018 helps create a safe and healthy work environment by improving the management of occupational health and safety. We offer consulting and training on how to apply this standard to protect your employees and reduce workplace risks, thereby lowering costs from failures and social and health insurance expenses.

Information Technology Service Management System (ITSMS) ISO 20000:2018

ISO 20000:2018 focuses on improving IT services through effective management and service quality. We offer consulting services to develop and implement an Information Technology Service Management System in accordance with this standard, ensuring the delivery of reliable, high-quality services while considering confidentiality, privacy, and intellectual property.

Information Security Management System (ISMS) ISO 27001:2022

ISO 27001:2022 provides a framework for managing and protecting information security from threats and risks. We offer consulting and services to implement an Information Security Management System that effectively safeguards the confidentiality of information and manages security risks.

Food Safety Management System (FSMS) ISO 22000:2018

ISO 22000:2018 is the ideal tool for managing food safety and ensuring the highest standards of quality and safety. We provide consulting services to assist you in applying this standard to ensure the delivery of safe, high-quality food products that meet the requirements of both local and export markets.

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Hazard Analysis and Critical Control Points (HACCP)

The HACCP system focuses on ensuring food safety by analyzing risks and identifying critical control points in the production process and controlling them. We provide training and consulting on how to implement this system to ensure the safety of your food products, reduce raw material and product waste costs, and minimize the impacts of contamination on consumer health.

Good Manufacturing Practices (GMP)

Good Manufacturing Practices (GMP) ensure that companies adhere to good production standards to ensure the quality and safety of products. We offer consulting and services to help you develop and implement GMP programs to ensure the delivery of high-quality products by re-engineering production and administrative processes to achieve the highest levels of control over the entire production chain.

International Laboratory Certification and Accreditation ISO 17025:2017

ISO 17025:2017 certification provides assurance of the quality and accuracy of testing and calibration procedures in laboratories. We assist you in achieving this standard to ensure accurate results and high-quality performance in your laboratory, paving the way for international accreditation.

Medical Laboratory Accreditation ISO 15189:2022

ISO 15189:2022 provides guidelines for accrediting medical laboratories, ensuring the delivery of accurate and reliable medical services. We offer support to help you achieve this accreditation and ensure the quality and reliability of your medical services.

Medical Devices Quality Certification ISO 13485:2016

ISO 13485:2016 focuses on quality management for medical devices to ensure their safety and effectiveness. We offer consulting services to help you apply this standard and enhance the quality and management of the medical devices you provide.

Energy Management ISO 50001:2018

ISO 50001:2018 helps improve energy efficiency and reduce environmental costs. We offer consulting and services to apply this standard and achieve effective energy management within your organization, integrating international energy developments.

Customer Satisfaction ISO 10002:2018

ISO 10002:2018 provides an effective framework for managing customer complaints and improving their satisfaction. We offer services to help you apply this standard and enhance the customer experience by effectively addressing their complaints, understanding their needs, and exceeding their expectations.

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